methodology

For the purposes of this analysis, CuraLinc Healthcare examined cases in which an EAP participant was provided a referral for short-term face-to-face counseling with a licensed mental health clinician. The data set contained information from 3,379 employees of CuraLinc clients who used the EAP between January 1, 2017, and December 31, 2017. Information collected from spouses, dependents and retirees was not included in this study, nor was aggregate data that was not statistically significant (p>0.05).

This survey was administered in advance of the initial EAP clinical assessment, which is conducted by CuraLinc's team of Case Managers. CuraLinc offered the SPS-6 and WOS to all employees who used the EAP; and offered the PHQ-9 and AUDIT to employees who presented with depression and alcohol use, respectively.

  • Productivity.   Stanford Presenteeism Scale (SPS-6)
  • Depression.   Patient Health Questionnaire (PHQ-9)
  • Absenteeism.   Workplace Outcomes Suite (WOS)
  • Alcohol Use.   Alcohol Use Disorders Identification Test (AUDIT)

CuraLinc followed up with participants 30 days after the case was closed to measure changes in their health and productivity using the aforementioned tools. The follow-up consultation also allowed CuraLinc's Case Managers to evaluate participant satisfaction with the program and profile for variations in health status or referrals to other resources.

All CuraLinc Healthcare Case Managers are independently-licensed mental health professionals with an average of eleven years of experience, predominantly with employee assistance programs. These clinicians are asked to conduct thorough assessments, make expert referrals and provide consultative follow-ups on all EAP cases – which may have had a positive effect on the results contained within this report.

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